Refund & Return Policy

This page is a quick summary of how returns and refunds work at LEPL. The full policy is in our official Refund Policy, which applies if anything here differs.

Return window

You can request a return within 7 days of receiving your item.

Eligibility

  • The item must be in the same condition you received it: unused, with tags and in its original packaging.
  • You need the receipt or proof of purchase.
  • Items sent back without an approved return request are not accepted.
  • Sale items and gift cards cannot be returned.

Damaged, defective or wrong item

Please inspect your order when it arrives. If the item is defective, damaged or not what you ordered, contact us right away so we can fix it.

How to start a return

  1. Go to Place a Return Request and share your order details and the reason for the return.
  2. Once the return is approved, we will share return shipping instructions.

Refunds

We will tell you once your return is received and inspected. If it is approved, the refund goes to your original payment method within 10 business days. Your bank may take a few more days to show it.

Questions? Contact customer support.